“8 hours a day, 5 days a week, we’re here to help you get the most out of your software”

Learn more about Support & Maintenance subscription

Welcome to our support center

In this section, you can find information on how to use the products, the latest releases, and frequently asked questions.


How to’s

Instruction videos

Release Notes

We’re just a phone call away

Feel free to call us with any questions you might have. Our enthusiastic support team is here to help you choose the solution best suited to your needs.

Call us now at +31 88 100 1350 (09:00-17:00 CET)

Visual support

Are you getting the most out of the software? We are happy to show how the software can work for you during an online demonstration.

Support & Maintenance subscription

CGE works on the continuous improvement of the bowtie software, with regular updates and new features. To benefit from these improvements we offer Support & Maintenance. A valid Support & Maintenance contract entitles you to the adequate and fast assistance of our support team. On top of that, the newest versions of our software will be available for you to work with.

With a valid Support & Maintenance subscription you are entitled to:

  • technical and methodological support  (9 am – 5 pm CET*)
  • response time on emails in less than 4 business hours*
  • free updates and upgrades of the software within your license type
  • free access to webinars to improve your barrier based software skills
    *Every Monday to Friday with the exception of Dutch bank holidays.

Curious to see our latest software features? Check out the release notes.

Is your software already supported?

Subscribe to support & maintenance today