In an idealistic fairytale this does of course not occur. But what happened this year for instance, is that our current LOPA users received a new activation code from us, to incorporate the previous plug-in functionality as an add-on within the BowtieXP v10 executable instead. A proper improvement for the usability of all future LOPA users, but this group of clients suddenly got stuck with a very confused prince! The software automatically searched for the location where the old activation code was stored at each launch, hence the new features of the software remained unavailable to the client.
All clients that come across a situation in which they must replace their initial activation code with an updated one, face this possible unwanted result. Since it was the most asked question in our support box this year, we would like to reveal the location to the tower.
On your hard-drive, follow either one of these paths:
– C:\Users\user.name*\AppData\Roaming\Governors\BowTieXP\CachedCodes
– C:\ProgramData\Governors\BowTieXP
There you will find an “activation.dat” file. This is usually where your ‘old princess’ still resides. Make sure, however sad, to replace her with your ‘new princess’. A.k.a. change the activation code in this file.
By doing so, you’re allowing your BowtieXP prince to be the king of your castle again!